WB
Wickus B

1 reviews | Active since Dec 2016

12 Jul 2017, 09:27

Still no resolution on complaint - Price lock billing mess from the 30/06/2017 (4th attempt in getting this resolved)

<p> </p> <p>when will this problem be resolve??????????????????</p> <p>I cant access any box office movies as it states i owe 70 but according to your selfhelp i don’t owe but owe other incorrect amounts .</p> <p> </p> <p>Thank goodness I reversed the debit order because if i had to wait for you guys to refund me as per your initial suggestion i would have still been waiting </p> <p> </p> <p>this issues needs to be resolved today.</p> <p> </p> <p>i can’t believe that your system is such a mess that not even you guys know how to fix it.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jul 2017, 09:35
Official

Dear Wickus

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

WB
Wickus B's update12 Jul 2017, 14:06
Reviewer Update

when you rent you get a sms stating that i owe R70 plus the amount of the current movie.

Resolve it today

I have escalated it to Mark Rayner