1 reviews | Active since Apr 2018
Still no resolution even though the complaints department has reached out to me!!!
Additional Complaint which relates to complaint from 26 Dec 2025: Wow MultiChoice has a serious problem with Customer Service. The complaint representative (Danisile Sokela) was very quick to reach out to me when the complaint was posted but do you think anything further has been done or resolved? No, lots of promises, then passing the buck to another department and then complete silence. It has now been over a month since the incident occurred and the complaint was recorded on HelloPeter. Shocking - if the complaints department do not take issues seriously who will? Is DSTV/MultiChoice really a service provider that we want to utilise and pay when this is how we are treated!? NO NO NO. Danisile Sokela very disappointing!!!!
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DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team