KW
Kingsley W
1 reviews | Active since Jan 2015
10 Feb 2015, 09:29
Still no resolution!
With regards to my recent complaint, I was contacted and assured that I would be credited (this still hasn't happened) and assured I would no longer be disconnected. Yesterday I was disconnected AGAIN and had to make another lengthy phone call to be reconnected!!! Why has this still not been rectified??? Please please please sort this out once and for all and credit me too!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
10 Feb 2015, 13:10Hello KingW,
As per our telephonic conversation we confirm that you did receive feedback from facebook.
You were made aware that the previous credit was already done on the 27 January 2015.
Please see below our other touch points:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
***
Warm Regards
Nesta
As per our telephonic conversation we confirm that you did receive feedback from facebook.
You were made aware that the previous credit was already done on the 27 January 2015.
Please see below our other touch points:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
***
Warm Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply10 Feb 2015, 13:10
Official
Hello KingW,
As per our telephonic conversation we confirm that you did receive feedback from facebook.
You were made aware that the previous credit was already done on the 27 January 2015.
Please see below our other touch points:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
***
Warm Regards
Nesta
As per our telephonic conversation we confirm that you did receive feedback from facebook.
You were made aware that the previous credit was already done on the 27 January 2015.
Please see below our other touch points:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
***
Warm Regards
Nesta
Best regards,