Still no Reponse

Have yet to be contacted for my outstanding billing issue from the 10th of April. Rupert responded to the HelloPeter and that is where it was left. I have requested all the recordings as i am informed the calls are recored. i have received no feedback. we are nearing the next debit order run and should more than R799-00 (which is the agreement i have) go off my account. i will take steps further. Multichoice cannot debit my account for any more than that and should they i will have no option but to esculate this matter and seek legal advise. you are *****ing from me! and crediting my account does not solve the problem. please get back to me. and then i would also like some compensation for the trouble and stress you have caused me!