Still no phone call after debit order complaint.

After my previous complaint about how Multichoice messed up my account and forced me to keep on paying reconnection fees, they posted their automated respond saying that they will call within 24 hours to solve the proble. Well they did not. They do not care about the small people. They are rich enough. In the end I had to call them again to ask for a 90 day statement so I can reconsile and see why the account is a mess, but they can not even supply me with one. What are you hiding Multichoice??? Be warned people. Do NOT pay Multichoice by debit order. They mess it up.