Still No Joy After Two Weeks

Two weeks ago I wrote a report to hello Peter and Multichoice, my request to Multichoice was to put my sisters decoder into my name, and add extra view to my Premium Package, this has still not been done, I don't know where Multichoice hires there staff but the incompetence is beyond me.. All the necessary documents were provided.<br> Both my sister and I spent hours and hundreds of rands in telephone calls, to no avail....not even the Supervisor who promised me feedback, and would get this task done, got back to me, I was told it was a system I.T. problem...they have now just decided to put us both on Premium Packages as it is a lot easier for them, at whose cost?? I don't know who to contact next, as one may not speak to management....Elvina Anthoo was assisting me, but has ignored every email I have sent her....what does one do....such a simple task, or so one would think...TWO WEEKS, AND THEY ARE UNABLE TO DO THEIR JOBS....ID ***.....<br> I am totally disgusted with the non existent service at Multichoice it is a disgrace...