RM
Ruru M

1 reviews | Active since Jul 2010

24 Jan 2017, 08:37

Still no helped but i am charged

<p>I complained a few days ago about Box Office, and i was told that is was fixed and to rent the movie again, what did i do? i listened and rented the movie again. DID IT PLAY???? NO!! NO! NO! and i am not getting any assistance still? No i am R70 into debt with box office for a movie that i did not watch. i was told it was a software issue and it was updated and i should rent again? BUT NO MOVIE Still and i have to pay, pay for what????</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jan 2017, 09:42
Official

Dear Shonisani

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jan 2017, 15:41
Official

Good day Shonisani

Apologies once again for the problem caused. We have assigned this query to a consultant who will contact you at 6:30 tonight.

We have reversed all charges accumulated on your BoxOffice account .

I will contact you tomorrow for feedback.

Thank you

Girly