ZM
Ziyaad M

1 reviews | Active since Mar 2015

24 Mar 2015, 13:46

Still no help after numerous complaints

I lodged a compliant on hello peter on Thursday i was then told someone would contact me shortly, today is Tuesday and i am still waiting should i not get someone to call me in the next 24 hours i wil be lodging a complaint with the ombudsman as it is over a month i am trying rto sort this out.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Mar 2015, 16:19
Official
Hello ZiyaadMoosajee,

We have escalated your query to the DPP department to assist you directly with your concerns.

We would like to sincerely apologise for the delay and any inconvenience caused.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta