Still no feedback just an increased bill

<p>After sharing my story this morning about being told two different stories in regards to my bill I have not received feedback but I have recieved a sms from DSTV increasing my bill from R444.00 to R493.00</p> <p> </p> <p>You call resolution is terrible ignoring the fact that one of your consultants and your voice operated system advise on two different amounts. Firstly a consultant told me I had to pay a little amount to have my services reconnected in September on the 23rd then another consultant advised me that that amount was a prorata for seven day in September. I ask you again Multichoice which logical human being would call your call centre for reconnection close to the end of the month and agree to paying for seven days of service. Stop ducking and diving and respond to my query effectively because you are not taking accountability for any of your part in my inconvenience as a customer and yours as s service provider who has not come to the ball park. I have attached the sms that you Multichoice sent to me.</p>