STILL NO FEEDBACK FROM DSTV

Below is the complaint I posted on the 9th September 2022 and today is the 14th September and still not one word from DSTV!

Their promotion for Disney+ is a BIG ****, they say that you will be provided with an additional 3 months free but what they do not tell you is that you will not be able to access Disney+ as it tells you to subscribe. DSTV will have the nerve to start charging me in November for something that I cannot use and NO MATTER WHAT I DO DSTV IGNORES EVERY SINGLE THING ABOUT THIS ISSUE.

I posted a complaint on Hello Peter on the 5th September 2022 regarding that I cannot access Disney+ even though I'm still on the promotion and to date my issue has not been resolved.

After posting my complaint on Hello Peter I was contacted by Benedict from DSTV stating that the issue has been resolved and I should logout and login to Disney+ and the issue should be sorted. I did as instructed and it did not work.

I tried phoning DSTV on the 6th September 2022 and the women was not willing to assist me, I proceeded to contact DSTV on Facebook messenger 4 times after this and they said that they will provide feedback and to date no feedback was received.

I contacted DSTV again on the 7th September 2022 whereby I was informed that everything is fine on their side and that the problem lies with Disney+, I then contacted Disney+ and they stated that it shows that I need to subscribe because DSTV did not do the promotion correctly. I then contacted DSTV again whereby the lady informed me that she will follow up, I also provided her with my correspondence with Disney+ for ease of reference and she said that I will receive feedback. It is now two days later and still no feedback and I still sit with the same problem.

DSTV does not give a damn about customer service, I am sick and tired of wasting my time trying to sort their **** out.