Still no Explora

Hi...<br> <br> So a couple of weeks after my complaint on Hello Peter (10 September 2015) I was called and told that I have to apply again. Went through the whole process and once again was decline.<br> <br> Then on about 3 December I suddenly got a call and was told that I have been approved for the R899 special. I told the consultant that I app**** for the R850 special as I won't pay R50 for installment charges as I can install it myself. He said this was now a different product so they will have to phone me back.<br> <br> About a week later they did phone me back - only to tell me that I have to apply again. Went through all the nonsense again to apply, only to receive a SMS the next day to say I've been declined. <br> <br> Please can someone tell me how they can call me the one week to say I've been approved, just to let me know the next week that I've been declined.<br> <br> Fantastic client service!! Wow - they can take their Explora and put it where the sun don't shine. In fact, I am seriously considering cancelling my complete DSTV subscription if this is how they treat a loyal client of more than 10 years.