Gg
Gert gert.p

1 reviews | Active since Jan 2023

28 Aug 2023, 11:34

Still No Customer Service

After struggling with poor customer service and a review of Hellopeter was logged, I did get a call and was assisted to get the way to access the vouchers. However, the one voucher code keep on sayin that it is invalid. Again try customer service, but again it is a lost case. Just promised and nothing happened. Not sure why DSTV do have this Chat Service. Spoke to Promise Sithole on the 23rd, to Khanyi on the 24th, to Mhlungisi Mazibuko on the 28th. Absolute no customer service. All you get is that we will let you know withing 48 hours, and then nothing happen.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Aug 2023, 12:25
Official
Hi  Gert, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
 DStv: Hello Peter Team 
Gg
Gert gert.p's update31 Aug 2023, 12:22
Reviewer Update
Hi
Still waiting for the promised feedback.