FM
Florence M
1 reviews | Active since May 2014
16 Nov 2017, 14:47
Still debiting account after cancellation 6 months ago
I received an SMS confirmation upon cancelling my subscription with DSTV 6 months ago but they are still debiting my account!!!!?? Customer service emails NEVER get answered just ignored, when calling you wait so long that my telephone bill is so high trying to sort this out from overseas!!! What *******!!! So frustrated!!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
16 Nov 2017, 16:15Dear Florence
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Nov 2017, 16:15
Official
Dear Florence
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
FM
Florence M's updateReviewer Update
17 Nov 2017, 07:54Wondering how long it’s will take for Multichoice to respond!!!!!
FM
Florence M's update17 Nov 2017, 07:54
Reviewer Update
Wondering how long it’s will take for Multichoice to respond!!!!!