Still being billed for Decoder Care plan

In December I switched off my DSTV because I am tired of seeing the same old programmes over and over again. After talking to the nice helpful consultant, I asked to be transfered to the Decoder care department. I explained to that consultant that I wanted to cancel the decoder care plan, as I have no use for it if I don't use my decoder. <br> <br> That happend on the 27th of December. It is now the 2nd of April and I still get billed R20 every month for my decoder care plan. I even phoned them again on the 3rd of March and they never even phoned me back .<br> <br> I want my money back today and I want feedback today! I am no tired of this bull!!!!!!