1 reviews | Active since Aug 2011
Still awaiting my refund for adapter and my receipt from SMS SAT INSTALLATIONS!!!!!!!!!!
<p>On the 28th May 2016 i went to DSTV in Randburg with an old decoder that i have. I wanted to add another addtional decoder on my account. They advised that the decoder was in working condition. I did not have the cables and adapter for the old decoder and need to by one. On the 29th of May 2016, i contacted SMS SAT INSTALLATIONS to install my additional decoder and link to primary decoder. I spoke to Thabo and he came out. He called DSTV at that point and want to activate the addtional decoder, dstv then advised that the card was not working. I paid Thabo R2320.00 for the installation and he didnt provide me with the receipt. This included the black adapter as i did not have one for the additional dish. I returned to DSTV as they advised thabo that the card was not working. When i got to DSTV the lady advised that it is the decoder that not working now but intially when i took thew decoder i was told it was working fine. I then traded my old decoder in and bought a new one. I contacted Thabo as i no longer need the adapter that i purchased from him and i needed him to give me my receipt. He has been ignoring me ever since it is now the 14th of June 2016. He never responded or came to see me. Im still awaiting for my receipt and my refund for the plug. Im am very frustrated about this and want this matter to be sorted out as soon as poosible. </p> <p> </p> <p>INSTALLERS DETAILS AS FOLLOWS:</p> <p>SMS SAT INSTALLATIONS </p> <p>THABO - ********** 246</p> <p>ACCREDATION NO - ********** 3MC :GAVIN NCUBE</p>
Good day Natasha
Please accept our apologies for the delayed responds.
We have tried to contact you without any successes.
According to our records you have been assisted by our consultant that arrange for you and the installer to meet at our Randburg Branch to resolve this issue.
Please advise by return mail should your concern not be resolved.
Kind Regards
Rupert
Good day Natasha
Please accept our apologies for the delayed responds.
We have tried to contact you without any successes.
According to our records you have been assisted by our consultant that arrange for you and the installer to meet at our Randburg Branch to resolve this issue.
Please advise by return mail should your concern not be resolved.
Kind Regards
Rupert
