ES
Edward S

1 reviews | Active since May 2016

27 Jan 2020, 09:18

Still awaiting my refund

To date, I am still waiting for them to refund my money, Each time I call them, they tell me they are logging a refund with Finance, but no one ensures it is processed. The Team leaders give excuses which don't even make sense. Pathetic service really!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2020, 15:02
Official
Hi Edward S,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team 
ES
Edward S's update27 Jan 2020, 15:25
Reviewer Update
That is what you said the last time, yet no feedback.