Still as mediocre as ever

<p>Bought a DSTV decoder and smartcard on 26 May. When I wanted to link the card to my profile, I received a message that the card was alredy linked to another profile. Great, and I broke the seal on the bbox!. I'm no prepared to listen to the inane music so sent a messge from the DSTV website. A day later DSTV responded, asking for my ID number. Two days later - no response.</p>