Stewart George

Good Evening

DSTV Stream App doesn't work on my Skyworth smart tv. It used to work before and all of a sudden 5 weeks ago it stopped working....everytime I phone in I get told it has been escalated and that it will take about 24 to 48 hours to sort out and that they will email or send me a message when it's fixed.....I have lost count of how many times I phoned in.....It's now exactly 5 weeks later and I still can't open the app on my Skyworth smart tv and have received no communication from DSTV. I'm very disappointed with the level of service I'm receiving. You guys don't even communicate and tell your staff what's going on as they themselves can't assist and they are told to tell clients that technicians are working on it.......they are still working on it 5 weeks later without any communication to agents, call centres and clients.......I'm so frustrated that you guys are not informing the public about the problem.