FS
Faywin S

1 reviews | Active since Aug 2019

23 Nov 2023, 11:24

*****sters

Good day

I am tired of reporting multichoice for their unprofessionalism,for years now ive been complaining for my dstv bill being way higher then its suppose to be

I am a dstv compact client i use the explora with pvr functions...and for the past months my dstv has been off....yesterday i tried paying my dstv and was shocked when the cashier told me that i had to pay R1021 so my quistion becomes then how the hell is it on 1021 but am on the compact which is 400 per month and then Pvr functios that is between 100 and 110...when i add that up it gives me between 500 and 510.

Ok this is not the first time being in this bull**** position i use to report certain consultants for dropping the call in my ear i use to ask supervisors to listen to calls...i use to spend hours on company phone trying to resolve my issue of my high bill this is really getting out of hand

The reason i decided not to pay my dish for the past 3 months was because off my bill being sky high.so yesterday it was on R1021 this morning it was on 991 now when i checked it was on 720 so does multichoice think am a fool i really need assistance cause now am thinking of taking this matter further cause after years they stil doing this ****

Funny enough my brother has the explora nd hes not dealing with the **** am dealing with trust me i have all the screenshots of my bill being high on my phone nd am gona use it as evidence if am not gonna get helped now cos my airtime nd company phones i wont use again nd am sure ive spent a lot on airtime nd am not doing that **** anymore

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Nov 2023, 11:39
Official
Hi Faywin, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team