LM
Lesego M

1 reviews | Active since Aug 2020

20 Jan 2025, 20:57

*****sters beware

DSTV has Just lost a valuable customer - everyone look Ghost decorders are being activated in on our accounts and when you inquire and demand cancellation you are told you have to pay for the one you activated by method of self service which is hard to dispute - monthly i pay almost R800.00 and on time now all of a sudden when i checked my balance was just advised that i owe R1910.00 because i couldnt understand i called them and when i explained i was cut off 3 time and the third *********** agent by the name of tsakane cut off my call after explaining the story i then called for the 4th time sbongile advised me i have a stand alone decoder which i activated (Ghost decorder) immediately told her to cancel that because it does not exist and now my current balance was standing at R1200.00 reason behind this i used the service so i have to pay DSTV/Multichoice is not known for using its services in arrears , long story i have a ghost decoder ****** committed on my account * in all honestly besides big brother nothing for me there only doing it for my mom _told her cancelling this nonsense - i guess everyone was right netflix is the way - ***** shall be committed my name this is what happens when customers are lost ***** is committed day light

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jan 2025, 21:33
Official
Hi Lesego,

Thank you for reaching out to us. We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team