1 reviews | Active since Jan 2024
*****sters
DSTV mailed me an offer for DSTV Stream for R199 per month, once I clicked and accepted the offer not only did they take R324.29 off my account, but didn't connect me. I've spent more than hour on the phone, they reconnected an old account that was active 6 years ago for Explora?? They said it would be resolved after 24 hours, 4 days later nothing was sorted. So I asked to have everything cancelled and refunded. First I had to provide proof of banking which I did, then a few days later I got asked for a copy of my ID. Then then next day I got asked for a bank statement. Who would share an entire confidential bank statement with all my details, so I sent the cropped screen shot with the transaction. Now I'm told that isn't good enough they want the bank statement as a PDF. So they've taken my money, de*****ed me and now will make it completely impossible to get your money back until you give up and just give them the money. *****sters! There's never a contact number or signature just names - Nonhlanla Shezi, Thai Ndlovu
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
