MP
Mauro P

1 reviews | Active since Mar 2015

31 Dec 2016, 12:10

*****ing Pensioners Money

<p>Since around 2000 my Parents have been watching RAI channel which is the only italian channel. When they replaced their decoder a few weeks ago that channel was only available on another package which now costs R460 a month where they used to pay around R30 a month. DSTV told them pensioner rates are only available in old age homes and they cannot help because of ***** and theft( Oh the Irony). Theyre only interested in that one channel and are forced to pay R460 for channels they dont want. They cannot afford it on their pension.I am now paying for them as i know it gives them great pleasure. But DStv should feel ashamed. </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Dec 2016, 12:46
Official

Dear Mauro

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

MP
Mauro P's update02 Jan 2017, 11:30
Reviewer Update

You just send automated responses. So I guess your solution is that they move to a retirement home. Stop repeating yourselves and find a real solution like charging them for the one channel theyre interested in and not a whole package. Its a money making scheme.