PS
Pieter S
1 reviews | Active since Nov 2015
10 Nov 2015, 10:55
*****ing our interest
Your call agent messed up my account when I just tried to register a new Explora, resulting in an over charge of R1244 this month, Now your accounts dept recons it takes 40 days yes 40 days for a refund into my account.<br> This is utter bull and to me it is theft as I could earn on that money and who says that was not my childs school fees hey DSTV????? In this day and age 40 days for a refund?????? You *****ing our money.<br> <br> Get it sorted!!!!!
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Replies (1)DStv (MultiChoice)'s replyOfficial
13 Nov 2015, 13:45Hello pieter351,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply13 Nov 2015, 13:45
Official
Hello pieter351,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
