PG
Patrick G

1 reviews | Active since Aug 2016

01 Oct 2016, 10:39

*****ing our hard earned cash

<p>I initially registered with showmax and was charged on my credit card and in DSTv R99. The services were not working however DSTv was still charging me for two months. I called in several times for them to cancel the charge on my account. Over the last two months I have been chargd for the Showmax by both DSTv and on my credit card.</p> <p> </p> <p>DSTv couldnt help me so I cancelled the subscription with them. They didnt seem bothered with my cancellation even after 15 years of being a paying subcriber (wuthout ever missing payments). Today my kids wanted to watch programs and I had no choice but to call the centre to activate the subscription. Again they hae an amount owed for R99 for showmax.</p> <p> </p> <p>I cannot understand why they are charging me for this subscription yet I dont want it. I have asked them to cancel it. They adised me to cancel it on showmax website howeer it is not linked to DSTv therefore there is nothing to cancel.</p> <p> </p> <p>Showmax themseles say that they hae not received payment from DSTv.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2016, 07:34
Official

Dear Patrick

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2016, 11:21
Official

Good day Patrick

Thank you for taking the time to contact us.

We confirm that this is a duplicate and your initial query will be responded to.

Kind regards

Dinah