SO
Sam O

1 reviews | Active since May 2010

15 Dec 2017, 15:36

*****ing our channels

It with great disappointment that I'm sending you this email! We have had dstv for 2 years and over the last couple of months we have noticed our channels slowly just starting to disappear. At the moment we have 7 channels that we can't enjoy ???? We have called the call centre and they cannot assist and told us to bring in our dstv. We've had enough of this! It's ********* and just wrong on so many levels that we paying for a service we NOT GETTING!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Dec 2017, 09:42
Official

Dear Sam

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Dec 2017, 12:18
Official

Dear Sam

Reference is made to our telephone conversation, we have advised you accordingly in this regard

Kindly take your decoder to the nearest Multichoice Agency/Branch for testing. Once the decoder has been tested, you will be advised accordingly based on the outcomes.

Kind regards.

DStv: Hello Peter Team.

Best regards,