1 reviews | Active since Mar 2009
*****ing my money
<p>I have cancelled my dstv subscription a year ago and has settled all accounts. Tonight, a year later i got an sms from my bank showing a debit order that went of from Multichoice. I emediately reported this to my bank and reversed the debit order. I need an explanation from Multichoice, who authorized you for this debit order as I have never paid multichoice via debid order. I am prepaired to go the legal route if I have to.</p> <p>Please explain yourself on this Multichoice!!!!</p>
Dear Johan
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Johan
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Johan
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Reference is made to our telephonic conversation, we confirmed that the debit order information on your account has been removed as requested and that account adjusted accordingly.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
Should you require any further assistance Please do not hesitate to contact us .
Kind regards
Rupert
Good day Johan
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Reference is made to our telephonic conversation, we confirmed that the debit order information on your account has been removed as requested and that account adjusted accordingly.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
Should you require any further assistance Please do not hesitate to contact us .
Kind regards
Rupert