*****ing my money

<p>I cancelled my DSTV subscription in April due to financial reasons. At the end of June I got an sms stating that I have an outstanding account. I paid the account through the dstv self help portal. After doing that my account got enabled again for some reason. I called Dstv to correct this, after 2 calls and about 40 minutes on the phone they ensured me that this will be corrected.</p> <p> </p> <p>After a day I went back to the Dstv self help portal and saw that my balance was R0. Just to find out this morning that a debit order went off on my bank account.</p> <p> </p> <p>I demand to be refunded the whole amount asap, including the amount paid at the end of June as that was due to Dstv taking a few days to cancel my account and my decoder was already off.</p>