GM
Grant M
1 reviews | Active since Sept 2015
01 Sept 2015, 10:24
*****ing my money
I disconnected my DSTv in August 2014. Now in September 2015 Multichoice have taken off over R900 from my account. I have phoned them to reverse it and they say it will take 40 days for the money to be paid back into my account. This is outright theft.<br> Then, in order for them to give me back the money they stole from me I have to gather documentation for them. It is not my problem that their system is faulty. <br> What a pathetic company.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 12:46Hello grant.mchendry,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Sept 2015, 12:46
Official
Hello grant.mchendry,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team