*****ING MONEY & PATHETIC SERVICE

PATHETIC SERVICE!!!!!! I have been having a problem with my DSTV account from September 2017 when I changed to a differant plan. I sorted the problem out in September but in December the problems just came back. On December the first my debit order of R879.00 went of from my account. Short after this my DSTV was put of. I phoned the customer care line and they saif that my account is in arrears because there is a reversal of R879.00 showing on their system. I said I will ho to the bank thr next day but they must please switch on my DSTV. I went to the bank the next day and there was no reversal on my statement. MultiChoice wanted me to pay a nother R879.00 but I refused because I would then pay double for the month of December. I went to the bank and reversed the R879.00 and whent to the MultiChoice ageny and paid the R879.00 personaly. I thought everything will be sorted out but my DSTV was switched of again. I phoned customer care again and explaimed to them what happend and that I did pay my account personaly. They then said there was two reversals on their statement and no payment. I emailed my bank statements and my MultiChoise receipt to the agent and he said he will reconnect my DSTV and sort everything out. Just a few days after my DSTV was switched of AGAIN!!! At this point I was furious! I then phoned the customer care line again and again they had the same pathetic story after I already send all the information. I want my DSTV account sorted out ASAP. MultiChoice is wasting my time and my airtime because I have to phone them every 3rd day. This is UNACCEPTABLE and I WILL cancel my account if this continues. I will also male sure the whole world knows how absolutely *********** MultiChoice is!!!!!