*****ing money

I am not one who complains too much but I want to know if anyone has picked up a problem I have with DSTV Boxoffice? <br> <br> I rented a movie about a month and a half ago now and after paying for the movie and not receiving it contacted the help centre only to be asked to pay for it again and my initial payment would be credited. <br> <br> I did this with the call centre person on the line only for it not to work again. <br> <br> They asked me to send proof of the payment which I did and nothing.<br> <br> I called back asking for assistance about 4x after that and demanded to speak to a manager. After explaining my situation the manager said \we are having technical issues at the moment"and put down the phone! <br> <br> I have been tweeting and direct messaging the DSTV Care guys and have had 20 messages back and fro with no resolve. It is like everyone at DSTv has proxy on Twitter as every response starts with \""We are sorry to hear that\"" <br> <br> Over and beyond that I have sent many mails<br> <br> I would really rather go to my local video store! Oh wait I can't! Because of Boxoffice they closed down! <br> <br> <br> Let me know if you have had the same kind of service or lack there of and a hike in your phone bill trying to sort it out"""