PC
Pieter C

1 reviews | Active since Jan 2016

04 Feb 2018, 14:53

*****ing Funds from Bank Account

Multichoice/ DSTV charged me for a service I did not activate or use for 12 months. I cancelled the billing, as I cannot call it a service in August 2017. I am still fighting for a refund. Metsing at CEO Escalations (can you imagine there is such a job title) feedback to me is.... we believe you activated the service online, so no we will not credit you....

Multichoice/ DSTV, you have ****** via debit order, more than R12,000 of my money from my bank account

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Feb 2018, 09:07
Official

Dear Pieter

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

PC
Pieter C's update05 Feb 2018, 17:17
Reviewer Update
What service was reconneted? I did not have a service that I reconnected? Secondly, I did nothing online. ... if someone else did this incorrectly or **********ly, hoe can you keep me responsible...
PC
Pieter C's update05 Feb 2018, 17:18
Reviewer Update
What service was reconneted? I did not have a service that I reconnected? Secondly, I did nothing online. ... if someone else did this incorrectly or **********ly, hoe can you keep me responsible...
PC
Pieter C's update05 Feb 2018, 17:19
Reviewer Update
I am expencting a credit - I did not activate, nor ask for, nor used the service I was billed for