Stay clear of auto payments for DSTV Stream.

Absolutely ridiculous situation. Auto payment goes off, same day every month. DSTV disconnect because they can't find the payment. No matter what proof you send to them they just can't help. And their online help can't seem to understand how this works. You guys took the money from my account, you should know where it has gone. I have sent the bank statement, POP and even the SMS, but now you expect me to go to the bank, get a statement print out and get it stamped by my bank on an official letterhead- all because you don't know where you've put the money.

The fact that they seem to have so much money at their disposal that they don't know what to do with it, totally contradicts the fact they are losing the best part of 3 Billion Rand a year and customer retention is the worst it's ever been.