MG
Mike G

1 reviews | Active since Feb 2022

27 Mar 2022, 08:56

Stay Away from Signing Up Online with DSTV(Multichoice)

Created a profile yesterday just after lunch time, went through the whole process correctly made payment through their selected portal Pay@. 24 hours later my package is still inactive, the payment has gone missing and according to DSTV the account doesn't exist. 4 lengthy phone calls, one 75 km roundtrip proved USELESS. Pathetic service, now I need to fight to either get my money back or get the account activated. I would prefer giving ZERO STARS as that's about what they deserve.

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Replies (2)
MG
Mike G's update28 Mar 2022, 10:38
Reviewer Update
The pathetic service continues, firstly it seems DSTV somehow managed to create the account but still can't find the payment which was done through Pay@, the portal of DSTV's choice so very kindly they suspend the services this morning. You guys are absolutely USELESS!!!!!!
MG
Mike G's update29 Mar 2022, 09:06
Reviewer Update
Given the fact I spent another 2 hours on the phone yesterday to the DSTV Call Centre, have sent through countless proof of payments I think it's going to be far better if I concede defeat and donate the R699 to you guys. Seems it happens quite often once you read through the Hello Peter complaints so there you go. Off you go to **** another client out of their money. Sad part is you guys do with a big smile and absolutely ZERO concern.