STAY AWAY FROM MULTICHOICE AND DSTV! THEY WILL EAT YOUR MONEY AND ACT AS IF THEY OWE YOU NOTHING!

I URGE EVERYONE TO AVOID DSTV AT ALL COST! RATHER GET NETFLIX AND DISNEY PLUS!

I cancelled my subscription last year and forgot that month that it was cancelled. My DSTV was disconnected and I paid again. MEANING IM IN A CREDIT! Since last year I've been struggling to get my refund. They keep asking for a proof of payment, just show the competence of the agents working at multichoice and explain the tremendous loss the company had in 2023. IF YOU MAKE A CARD PAYMENT.... YOU DONT GET A PROOF OF PAYMENT! YOU GET AN AUTH CODE WHICH IF MULTICHOICE ACTUALLY WANT TO DO THEIR WORK WILL BE ABLE TO TRACK MY PAYMENT! For the past 3 weeks I have been told that the refund will be made in 48 hours... its three weeks and even after giving the reference for the query INC - *** still they ask me every time for a ****ing proof of payment! AZ Nangamso is the last one I talked to and her reply is "Kindly note that its been a year now so want to create new escalation, so you have to provide a proof of payment" WHAT IS WRONG WITH THE READING CAPABILITIES OF YOUR STAFF???????? I EXPLAINED TO HER/HIM THAT THE BANK ADVISED ME THAT NO PROOF OF PAYMENT CAN BE PROVIDED AS ITS A CARD PAYMENT! if the bank is talking bull**** let me know I'll be more than happy to take them on! AZ Lindi Tomani confirmed that a refund request have been submitted this was three weeks ago for R815 and I should expect payment in the next 2 to 3 days..... I informed her that I paid R1029, she said they will investigate that.... ever since no one could help me and once again just another ******* institution eating money that doesn't belong to them. Worst of it all is last year I threw my 6 month old decoder in the garbage and yet last week Monday they let me know that they have reconnected my DSTV services for a month! I don't even have a decoder, satalite ***ol! Then they tell me that I requested it... how the **** would I request it if I don't want nor have a dstv decoder!!!!! STAY AWAY FROM DSTV CAUSE THEIR ALL *****STERS FROM STAFF TO CORPORATE IM DONE WITH THIS HORRIBLE COMPANY!!!