FO
Fathima O

1 reviews | Active since Oct 2019

09 Apr 2024, 18:14

STAY AWAY FROM DSTV INSTALLATION OFFERS. HUGE DISASTER

I bought a decoder with installation from Makro After much song and dance they sent me a dstv accredited installers details Installer arrived and said I needed other stuff to install but I should rather call another installer So here is with decoder paid for with installation and no one wants to install it as dstv installers don't feel like it

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Apr 2024, 18:26
Official
Hi Fathima Sheik Omar, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
FO
Fathima O's update11 Apr 2024, 18:09
Reviewer Update
Good day

I received a call from dstv, was advised that the installation had been escalated, that was more than 24 hrs ago.

Till now, no further contact from his elusive installer

Disappointed 😞
FO
Fathima O's update12 Apr 2024, 14:19
Reviewer Update
Called mylu choice call centre. Equally confused about what is required.
Have details that are 8years old despite correct details being provided, won't be surprised of dish installed at old addres