Stay as far away from them as possible

I hate to generalise, but I’ve let it slide for the last year but one experience after another shows me there’s very little reason for me to give them the benefit of the doubt. I’ve travelled the world and lived abroad for the last 15 years and I’m yet to see a more useless company providing TV entertainment. They have all been rude when I’ve called in. They’ve consistently tried to make me, the customer, feel wrong. They have no clue what they’re doing and don’t want to help. This company is going to shut down, I can’t believe that you cannot be this bad at customer service and survive. Well the customers will have the last laugh because a company with so much potential is hiring lazy, rude people and not holding them accountable, and they will eventually be their downfall