MK
Miro K

1 reviews | Active since Oct 2017

03 Oct 2017, 09:08

Statements

Phoned DSTV 8 times from my cell phone in the past 3 weeks requesting statements ( check your recordings) To date received NOTHING. What more must I do to receive my statements. I am intituled to the information. USELESS

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2017, 09:17
Official

Dear Miro Karamarkov

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2017, 11:18
Official

Good day Mira

We apologise for the inconvenience this has caused. We have escalated this matter to our IT team to do thorough investigation on your account .

We'll feedback as soon as this issue is resolved and you should be able to receive the statements sent via email.

Warm regards

Girly

Best regards,