staff & supervisor to incompitent to assist!

Item: DStv (MultiChoice)
Rating: 2
Author: Cherise S

i app**** for the explorer - they delivered the wrong decoder (someone else is enjoying my viewing because my decoder is activated but not in my possesion) after numerous complaints and airtime wasted my problem is STILL not resolved the staff &amp

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Replies (1)

DStv (MultiChoice)'s replyOfficial

14 Jan 2016, 09:43

Hello gmdekock,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply14 Jan 2016, 09:43

Official