*********** staff. Paid but can't watch anything.

Worst service ever. Wanted to activate one of my decoder at a different location. Called and activated a package for that decoder on Saturday. Called the call centre about 10 times since then. First they claim the decoder was faulty so I replaced it with a HD 4u model and moved the package over. Still no service. Can't view any channels. E30 error constantly. Reset the decoder about 20 times. Then they told me the prorata amount needs to be paid. Fine, I paid it. Still no service. Then I'm told to leave the decoder on for a few hours. Left it on for a while day. Still no service and e30 error.

Called again this evening. First time the lady seemed to be eating and couldn't even speak. I dropped the call. Ridiculous service. Then called again. Spent 25 minutes on the phone while listening to people in the background laughing etc. Then I'm told my other decoder is faulty and that I need to take the decoder to a service centre.

Very quick to take my money but cant even watch what I paid for.