GO
Georgia O
1 reviews | Active since Jan 2015
28 Mar 2016, 14:39
Staff need training
Hi, <br> <br> Can you please explain the following to me:<br> <br> I have a DSTV annual subscription and every time I go on holiday and I call the call centre to disconnect my DSTV the call centre consultants have so many stories. <br> <br> So, I request you to please inform me if I am allowed to disconnect my DSTV when I am away from home? How does it work? <br> <br> I will really appreciate it if you can give me clarity on this issue!<br> <br> Regards<br> <br> Anthony Oliver
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Replies (1)
DStv (MultiChoice)'s replyOfficial
30 Mar 2016, 17:07Hello goliver62,
Please accept our sincere apologies for the level of service you received in this regard.
We confirm you can temporarily suspend your subscription when going on holiday 3 times per year for a maximum 60 days within your annual subscription.
Hope the above information clarifies.
Should you require any further assistance, it will be of great pleasure to assist.
Here are our touch, where you can contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the level of service you received in this regard.
We confirm you can temporarily suspend your subscription when going on holiday 3 times per year for a maximum 60 days within your annual subscription.
Hope the above information clarifies.
Should you require any further assistance, it will be of great pleasure to assist.
Here are our touch, where you can contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply30 Mar 2016, 17:07
Official
Hello goliver62,
Please accept our sincere apologies for the level of service you received in this regard.
We confirm you can temporarily suspend your subscription when going on holiday 3 times per year for a maximum 60 days within your annual subscription.
Hope the above information clarifies.
Should you require any further assistance, it will be of great pleasure to assist.
Here are our touch, where you can contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the level of service you received in this regard.
We confirm you can temporarily suspend your subscription when going on holiday 3 times per year for a maximum 60 days within your annual subscription.
Hope the above information clarifies.
Should you require any further assistance, it will be of great pleasure to assist.
Here are our touch, where you can contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna