*********** staff

Bad experience. The agent (Nely) is still in June 2023, even after I tried to correct her a few times she still knew better. I requested a call back from a senior employee. Nely asked me to to just hold for a few minutes, a few minutes. 23 Minutes later she came back to request my details for a senior to call me back and still asked can I not assist you. What can I say.... listening is a skill and MulitChoice agents lost the skill. I am now at a point of cancelling my subscription, the question remains .... Why do I have to cancel my subscription due to *********** staff.