PM
Pamela M

1 reviews | Active since Jan 2020

16 Apr 2021, 08:23

SPIN A WHEEL

Dstv rewards spin a wheel is a ****. I won a free month upgrade but to date nothing has been done. I have called you guys with no response. Instead you send me a box office movie as a rewards.. Can you please resolve this issue.. I have been told this matter is being escalated almost 2 weeks ago.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Apr 2021, 08:58
Official
Hi Pamela Midzi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Apr 2021, 16:27
Official
Hi Pamela,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

Kindly note that as per our telephone conversation, please note that the upgrade will take effect on 28 April 2021.

Kind Regards,
DStv: Hello Peter Team

Best regards,