tB
tumelo B
1 reviews | Active since Dec 2015
13 Feb 2016, 21:51
spent lot of airtime nothing is happening
I payed dstv today so still it doesn't reconnect and I call twice still the is no help can't spend R60 airtime but nothing is happening I'm not Happy at all
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Feb 2016, 15:17Hello bowman25,
We apologise for the delayed response and the inconvenience caused.
According to our records, you have been assisted. Your payment reflects and the service is active.
We have also adjusted your DStv account to reverse the duplicate of the reconnection fees charged.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response and the inconvenience caused.
According to our records, you have been assisted. Your payment reflects and the service is active.
We have also adjusted your DStv account to reverse the duplicate of the reconnection fees charged.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply17 Feb 2016, 15:17
Official
Hello bowman25,
We apologise for the delayed response and the inconvenience caused.
According to our records, you have been assisted. Your payment reflects and the service is active.
We have also adjusted your DStv account to reverse the duplicate of the reconnection fees charged.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response and the inconvenience caused.
According to our records, you have been assisted. Your payment reflects and the service is active.
We have also adjusted your DStv account to reverse the duplicate of the reconnection fees charged.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah