Spent almost R70 airtime to open an account.

Both a decoder plus installation guys came to install then they said I must call for activation yhooooo guys I bought 10 airtime we were busy talking the line cut when I call again insufficient airtime then I bought 30 airtime the lady assisted me when we were about to finish and ready to be transferred in cancellation dept to cancel the old one (clik) airtime is finished. So I borrow 20 airtime from telkom to call again and the guy took my details then said I must hold, I did until my airtime was finished. Yhooooo ha.a sana this activation of an account must be tall free because your consultants xem have very much poor service....