Speechless

Multichoice has responded on Hello Peter (see response below) but has never contacted me as stated on 23 October<br> <br> <br> <br> RESPONSE FROM MULTICHOICE<br> Hello Leon Schutte,<br> Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.<br> We have escalated your enquiry to the relevant department for urgent assistance.<br> Feedback will be provided by written or telephonic correspondence as soon as possible.<br> Here are our touchpoints:<br> @DStvcare (twitter)<br> DStv (Facebook)<br> [Email Removed]<br> DStv forum<br> [URL Removed] <br> Regards <br> Elna<br> <br> <br> MY REQUEST<br> I have been trying to get my problem solved since 20 August 2015 without any results. <br> Several calls has been logged of which the last is #***, sent on 9-9-2015.<br> Multichoice's website gives me the message \This smartcard is linked to another profile"when I want to link my smart card to my profile.<br> <br> All I want them to do is to assist me in order for me to manage my account without phoning every time. """