RS
Rayner S
1 reviews | Active since Aug 2015
19 Apr 2023, 21:31
Spamming existing customers is NOT ok
I am an existing customer and I have been spammed relentlessly. I receive 6 to 7 calls per day regarding an upgrade. I have resorted to shouting at them on the phone and blocking all the numbers but it doesn't stop. I phoned the Multichoice head office and requested their help but it continued. If they want to know why they are losing subscribers apart from the obvious reasons, this is it. Don't spam existing customers and if I receive another unwarranted call, I'm canceling my subscription.
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
19 Apr 2023, 22:19Hi Rayner,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Apr 2023, 22:19
Official
Hi Rayner,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
RS
Rayner S's updateReviewer Update
22 May 2023, 09:04I am still being harassed. You are antagonising the very people you are trying to sell products to. This has apparently been "escalated" but nothing has been done.
RS
Rayner S's update22 May 2023, 09:04
Reviewer Update
I am still being harassed. You are antagonising the very people you are trying to sell products to. This has apparently been "escalated" but nothing has been done.
