DP
Desmond P
1 reviews | Active since Jan 2016
19 Jan 2016, 13:34
Spam Phone calls
For a few weeks now I have been getting phone calls with \no caller id". When picking up it"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Jan 2016, 15:38Hello ptrles007,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
Thank you for your feedback, please be advised that we have escalated your complaint for investigation. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
Thank you for your feedback, please be advised that we have escalated your complaint for investigation. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply26 Jan 2016, 15:38
Official
Hello ptrles007,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
Thank you for your feedback, please be advised that we have escalated your complaint for investigation. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
Thank you for your feedback, please be advised that we have escalated your complaint for investigation. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta