1 reviews | Active since Aug 2012
<p>I am a Dstv Premium subscriber for many years, but af late I getting more and more frustrated by the quality of the Dstv catchup channel.</p> <p> </p> <p>In the first place there is the inconsistancy of series that is aired on Catchup. One week you get all the series for example Chicago Med, Fire and PD and the next week you can try in vain to watch the next episode. That is just one example. One week there are 3 pages of titles the next week barely one.</p> <p> </p> <p>The latest is the bad sound quality on Catchup. On all the channels I have geat sound. The moment you try and watch catchup the sound sounds like an old vinyl that has a scratch on the survice and on every 3rd word it jumps.</p> <p> </p> <p>I subscribe to Dstv and it is not cheap, for entertainment not frustration. Get your act together or loose your customers.</p>
Dear Tinus
Thank you for taking your time to contact us.
We acknowledge receiving your enquiry, we will look into it and provide feedback as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Tinus
Thank you for taking your time to contact us.
We acknowledge receiving your enquiry, we will look into it and provide feedback as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Tinus
Thank you for taking our call today.
We will be contacting our technical team for further assistance in this regard. They might contact you over the weekend for more information.
Thanks again for bringing this matter to our attention.
Please do notify us should you require any further assistance.
Kind regards
Dinah
Best regards,
Dear Tinus
Thank you for taking our call today.
We will be contacting our technical team for further assistance in this regard. They might contact you over the weekend for more information.
Thanks again for bringing this matter to our attention.
Please do notify us should you require any further assistance.
Kind regards
Dinah
Best regards,
Dear Tinus
Reference is made to our telephonic discussion.
We received feedback from our technical team. It has been advised that there's a known issue regarding the audio on certain CatchUp titles from the SD PVR.
This matter is currently under investigation by the broadcast teams.
Kind regards
Dinah
Best regards,
Dear Tinus
Reference is made to our telephonic discussion.
We received feedback from our technical team. It has been advised that there's a known issue regarding the audio on certain CatchUp titles from the SD PVR.
This matter is currently under investigation by the broadcast teams.
Kind regards
Dinah
Best regards,
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