Sore g****s from dstv for moving off premium to compact

On 1/5/2022 I went onto dstv app downgraded from premium to compact +...the next day I went and saw my premium at R508 from R839...Cool...on the 20/6 when I tried to pay on their platform their system kept trying to debit me for R939....Ridiculous....I phoned in and agent says he will send me a link to pay R508..link never did come...I called again the next day the lady said no downgrade had happened...we did it again.new installment R559...this time I put a debit order in place...agreed I would pay eft by Sunday or Monday...well this morning at 8.09 I get an sms to pay R508...at 8.10 a new sms to pay R559..at 9.10 a new sms saying..no payment received viewing stopped...pay R609 to keep watching....at 9.37 another sms...thank you for your debit order....DO THESE PEOPLE KNOW WHAT THEY ARE DOING....IT LOOKS LIKE THEY MORE CONFUSED THEN ESKOM...I think I will just not pay stay disconnected and see what life is like without dstv..there are too many other options available...