NP
Natashia P
1 reviews | Active since Aug 2020
16 Aug 2020, 20:17
SOOO FRUSTRATED, HATE DEALING WITH DSTV
I am very frustrated, I have an E143 error code on Xtra view that they cannot fix. I called the call Centre, chatted for 4 hours on messenger and whatsapp and no one can help me. We could not use pvr functions, pause rewind etc, dstv reset it and at that point Xtra view had an E143 error and no one at dstv seem to be able to help us. ***?
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
16 Aug 2020, 21:04Hi Natashia Palmer,
We acknowledge receiving your complaint and we will be attending to it. We are temporarily offline due to system maintenance, and feedback will be delayed. We appreciate your understanding and patience.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we will be attending to it. We are temporarily offline due to system maintenance, and feedback will be delayed. We appreciate your understanding and patience.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Aug 2020, 21:04
Official
Hi Natashia Palmer,
We acknowledge receiving your complaint and we will be attending to it. We are temporarily offline due to system maintenance, and feedback will be delayed. We appreciate your understanding and patience.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we will be attending to it. We are temporarily offline due to system maintenance, and feedback will be delayed. We appreciate your understanding and patience.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
17 Aug 2020, 20:08Dear Natashia,
Please accept my apologies for not calling back as promised. Due to unforeseen system issues, we have not been able to do so.
We will be in touch as soon as the system comes back online.
Please be assured of our best services and intentions at all times.
Kind regards
DStv: Hello Peter Team
Please accept my apologies for not calling back as promised. Due to unforeseen system issues, we have not been able to do so.
We will be in touch as soon as the system comes back online.
Please be assured of our best services and intentions at all times.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Aug 2020, 20:08
Official
Dear Natashia,
Please accept my apologies for not calling back as promised. Due to unforeseen system issues, we have not been able to do so.
We will be in touch as soon as the system comes back online.
Please be assured of our best services and intentions at all times.
Kind regards
DStv: Hello Peter Team
Please accept my apologies for not calling back as promised. Due to unforeseen system issues, we have not been able to do so.
We will be in touch as soon as the system comes back online.
Please be assured of our best services and intentions at all times.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
18 Aug 2020, 10:47Dear Natashia,
Kidney note, we tried getting in touch with you on ***, however, the call went unanswered.
We will be in touch again during the course of the day. Alternatively, please advise on a suitable time to be contacted.
Kind regards,
DStv: Hello Peter Team
Kidney note, we tried getting in touch with you on ***, however, the call went unanswered.
We will be in touch again during the course of the day. Alternatively, please advise on a suitable time to be contacted.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Aug 2020, 10:47
Official
Dear Natashia,
Kidney note, we tried getting in touch with you on ***, however, the call went unanswered.
We will be in touch again during the course of the day. Alternatively, please advise on a suitable time to be contacted.
Kind regards,
DStv: Hello Peter Team
Kidney note, we tried getting in touch with you on ***, however, the call went unanswered.
We will be in touch again during the course of the day. Alternatively, please advise on a suitable time to be contacted.
Kind regards,
DStv: Hello Peter Team